Mobility Devices


Lyft Help

  1. About Lyft

  2. Safety, policies, and accessibility

  3. Accessibility and anti-discrimination

  4. Wheelchair Policy

Wheelchair Policy

Drivers are required by law and Lyft’s policy to transport riders who use foldable mobility devices. Drivers are required to assist riders in the storage of their mobility devices, unless physically unable to do so.

Mobility devices include the following:

  • Foldable wheelchair

  • Foldable walker

  • Foldable scooter

  • Canes, crutches and other smaller assistive devices

Wheelchairs and scooters that can safely and securely fit in the vehicle’s trunk or backseat, without obstructing the driver’s view, must be accommodated by drivers on the Lyft platform.

Drivers may not deny service to or otherwise discriminate against individuals with disabilities. Drivers who are found to have refused service due to a mobility device are at risk for removal from the platform for violating Lyft’s Terms of Service.

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